Recording Privacy Notice

Call and Meeting Recording

Where applicable, ADIA may record telephone calls or virtual meetings on behalf of itself and its affiliates for purposes such as compliance, fraud prevention and record-keeping.

Participants will be informed where a recording takes place.

Purpose of recording

The recording is used solely for:

• Verifying the authenticity of third-party bank account details and payment instructions

• Fraud prevention and financial crime controls

• Record-keeping and the establishment, exercise or defence of legal claims

• Training

• Audit, compliance, and internal quality assurance

The recording is not used for marketing or profiling.

Legal basis

The processing is necessary for the legitimate interests of ADIA and its affiliates, as applicable. Depending on the context, ADIA may process recordings as a controller or on behalf of an ADIA affiliate.

Who has access

Access to recordings is restricted to authorised personnel at ADIA and its affiliates and, where required, professional advisers, service providers or regulators.

Retention

Recordings are retained only for as long as necessary to meet the above purposes and applicable legal or regulatory requirements, after which they are deleted.

International transfers

Recordings may be accessed from outside the UAE, subject to appropriate safeguards.

Your rights

Depending on your location and the applicable data protection laws, you may have the right to:

• Request access to your personal data

• Request rectification or erasure

• Object to or restrict processing

• Lodge a complaint with a supervisory authority

Contact

For data protection enquiries relating to this recording, please contact: ADIAData.PrivacyManager@adia.ae